Refund Policy

Every account starts with a 14-day free trial with full access and no credit card required — the trial is how we'd rather you decide, instead of needing a refund later.

All Access subscriptions are billed monthly and you can cancel anytime from Settings → Billing. Cancellation is scheduled for the end of the current paid period. Until then you may reverse it in the billing portal. You keep access through the end of the period you've paid for; we don't prorate partial months. Your data is kept, so resubscribing later picks up right where you left off; after the subscription has actually ended, a new subscription uses the price then offered.

If something went wrong on our side — a billing error, a duplicate charge, or you were charged after your cancellation took effect — email us and we'll make it right with a full refund of the affected charge.

This policy covers your SureGrounds subscription only. If you are a customer of a business that uses SureGrounds, payments for their services go directly to that business through their own Stripe account — refunds for lawn care work are handled by the business itself, so contact them directly.

Billing questions and refund requests: hello@suregrounds.net.